Knowledge Base - Smart Flows

Create letter

The Create letter flow block creates letters with the option to attach an additional document during the flow block output step.

Create Letter OV.png

Flow Block Parameters

The dropdown menus below provide all of the flow block's configuration options with detailed information and recommendations to help you configure your flow block.

Flow block customization buttons

You can further customize your flow block's parameters in several ways

  • Linked field icon'.png Users can use linked fields to map data from your data set(s).

  • User editable field icon.png Users can use edit fields to customize the flow block.

  • Delayed Output Icon.png Using delayed output settings to wait for signatures or file names of completed documents.

Flow output

Create Letter Flow Output.png

Index No.

Field name

Function

1

Letter

When checked, a link to letter is provided when the system completes the Flow output step.

Basic settings

Create Letter Basic settings.png

Index No.

Field name

Function

1

From

Sets who the letter appears to be from entity references can be used to automate this field to be context sensitive.

2

To

Sets who the letter should be sent to entity references can be used to automate this field to be context sensitive.

3

Address

Sets the address for the recipient.

4

Direction

Sets the direction of the letter; inbound vs. outbound.

5

Letter subject

Fills in the subject field for the letter.

6

Description

What should be in the letter.

7

Duration

The time before the letter expires.

Attach document

Create Letter attach document.png

Index No.

Field name

Function

1

Note Title

Fills in the title for the note.

2

Note description

Sets the description for the note.

3

Document

Sets the document to find and attach to the created letter.

Advanced properties

Create Letter Adv Prop.png

Index No.

Field name

Function

1

Connector

The Dynamics connector to use, if you have only one Dynamics connector the system selects it by default.

2

Due date

Sets a date for the system to alert you via your activity list. If a value is not set for this field, the system automatically uses the current date.

3

Due date interval

Allows the system to use a relative period of time instead of a due date. You can use the ISO8601 period format to specify a time period. Click here to see examples
P2M = add 2 months
-P1D = subtract one day
P1W1D = add one week and one week P5DT12H = add 5 days and 12 hours
If you leave the Due date interval field empty, the system automatically uses the Due date value.

4

Priority

Sets the importance of the letter created letter. The Priority options to select are high, normal or low.

5

Regarding

The record the letter will be attached to. By default, this is the selected record, but it can also be a related record.

6

Status

The status of the letter: open, draft, received, sent or canceled.