Knowledge Base - Smart Flows

Add to Docusign envelope

The Add to Docusign Envelope flow block allows the end users to add a document to an existing envelope and configure additional properties of the envelope. This envelope can be an envelope already existing in the Docusign account or created and saved in a draft version upfront using the Create empty DocuSign Envelope flow block.

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This flow block is enabled only for advanced flows.

Flow Block Parameters

The dropdown menus below provide all of the flow block's configuration options with detailed information and recommendations to help you configure your flow block.

Flow block customization buttons

You can further customize your flow block's parameters in several ways

  • Linked field icon'.png Users can use linked fields to map data from your data set(s).

  • User editable field icon.png Users can use edit fields to customize the flow block.

  • Delayed Output Icon.png Using delayed output settings to wait for signatures or file names of completed documents.

Flow output

The Flow Output section shows all the output parameters that are available for the block. When checked, the value of the output parameter are presented to the user who is executing the flow. Each setting that composes this output information is described in detail below:

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Index No.

Field name

Description

1

Envelope ID

When checked, the Envelope ID value displays during the flow execution.

2

Envelope status

When checked, the initial status of the envelope displays during the flow execution. For more information, refer to Docusign statuses.

3

Latest status change

When checked, the date and time of the latest status change displays for the user during the flow execution.

4

Envelope updated

When checked, a Boolean value indicating whether the envelope is updated or not Docusign.

Basic settings

The Basic settings section allows you to select the Docusign connector and provide an 'id' to the envelope.

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Index No.

Field name

Description

1

Connector

Select a connector from the drop-down menu. If the field is left blank, then the default connector is used.

2

Envelop ID

Provides the Envelope ID so that the user can add the document and update the envelope settings as needed.

Documents

The Documents section allows you to add a document to the envelope and provide a name for it.

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Select the '+' icon to select a new document to add. You can add multiple documents to the envelope as needed.

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Configure recipients

Designers can select the Configure recipients button to open the Configure recipients dialog, where they can map the recipient(s) of an email defined in Template Builder within Flow Builder based on the e-mail recipient's role, overwriting the e-mail recipient(s) defined in Template Builder.

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Designers can

  • Search for signers within the template. A list of the signers is displayed after the user selects the Search button

  • Use the + button to configure additional recipients

  • View all the templates used in a flow from the Select a template dropdown if recipients have not been configured

Designers can configure the following settings for multiple e-mail recipients in the Configure recipients dialog:

  • Recipient settings

  • Authentication settings

  • E-mail settings

Recipient settings

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Index No.

Field name

Description

1

Role

Identifies the different types of recipients (for example, seller, buyer, and notary) who need to sign the document.

2

Recipient type

  • Needs to View:
    The recipient must view the document before the signing process continues and can reject the document.

    Depending on the routing order, this recipient type receives an envelope notification with the document attached in the current state.

  • Receives a Copy:
    The recipient receives a copy of the document in the current state based on the current routing order.

3

Routing order

The order in which the recipient(s) are asked to sign or view the document.

4

Recipient name

The name of the recipient of the document.

5

E-mail

The e-mail address of the recipient of the document.

Use SMS Delivery

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Index.No

Field Name

Description

1.

Country code

Provide the country code of your contact number.

2.

Phone number

Provide your recipient's contact number.

If you choose a mapped field, such as an address or email ID, for the Country code and Phone number, the Flow Execution Panel will display an error during runtime. To prevent this, make sure to provide valid values for these fields.

Authentication settings

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Designers can configure identity verification methods for individual signers in Smart Flows when sending documents to Docusign, leveraging Docusign's native identity verification methods.

From Smart Flows release 4.24.0 onwards, only users with the correct Docusign license will be able to access ID verification and ID check. For more information on ID verification and how Docusign supports it, please see ID Verification.

Designers can select the preferred verification method for the signing process from the following authentication settings options. Designers can also enable identity verification or ID Check for individual signers and then choose an identity verification method.

Index No.

Field name

Description

1

Authentication type

 

  • Default value (None)

  • ID Check: When checked, the user must enter identification details (for example, their name and address) before accessing the document.

  • Phone Authentication: The user must enter a code received via their cell phone. This is configured in Docusign.

  • Identity Verification:When selected, Designers can select an identity verification method for the recipients from the available identity verification options.

1a

Phone authentication numbers

Displays only if 'Phone Authentication' is selected. Allows sender to input required phone number(s).

1b

Identity verification

Displays only if 'Identity Verification' is selected.
Designers can select an identity verification method for the recipients from the available identity verification options.

If necessary, Designers can add and customize identification verification methods. For more information, please refer to ID Verification.

The selected method is applied to the corresponding signer when creating the envelope in Docusign.

2

Access code

The code that the signer must enter before they can sign a document.

3

Add access code to the email

When checked, the access code provided in the previous text box will be part of the e-mail send to the document recipient.

Email settings

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Index No.

File Name

Description

1

Subject

The e-mail subject for recipient e-mails.

2

Message source

  • Default value (Rich text)

  • Document:
    A document that is retrieved from storage or generated before the Docusign step.

  • Template: A template within your Smart Flows project.

3

Message

The e-mail message in HTML or plain text.

Depending on the selected message source, a different input is shown to the Designer.

An e-mail message can be generated from a new document based on existing data retrievals in the flow or plain text. Different messages can be specified for multiple recipients.

4

Email language

Defines the language of the e-mail that Docusign sends to the recipient.

This setting will not be applied if the document signer has set an alternative preferred language in their Docusign account.

Email settings

The Email settings section allows you to specify a common subject and message for the emails sent to all the signers.

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Index No.

Field name

Description

1

Subject

The Subject field allows users to replace the default Docusign email subject.

2

Blurb

Fills in the body of the email.

Docusign settings

The Docusign settings allow you to provide or select a Brand ID while creating the envelope.

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Field name

Description

Brand ID

Select or provide the Brand ID to the envelope.

Notification settings

The Notification settings section allows you set reminders for specific actions to signers and set expiration time for each envelope.

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Index No.

Field name

Description

1

Use account default

Check this option to use the default notification settings from the Docusign account.

In case you check this option, the other two options are not applicable and hence, they disappear automatically.

2

Enable reminder settings

Check this option to send reminders to the signers along with the following two options:

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  • Delay (in days) - You can set the number of days for the reminders after sending out the envelope to the signers.

  • Frequency (in days) - You can set the reminder intervals, for e.g. every 3 days a reminder is sent to the signer for completing the action.

In case if these fields are left blank, then the flow considers the values mentioned in the respective Docusign connector server.

3

Enable expiration settings

Check this option to set up envelope expiration time along with the following options:

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  • Expire after (in days) - You can set the expiration time of the envelope. You can enter the number of days for expiration here.

  • Warn before expiration (in days) - You can set a warning which is sent 'x' days before expiration.